The 12 Point Commitment
- Source 5 offers you the choice of submitting your payroll via the following methods:
- If your payroll is submitted via telephone, we will call you within 5 minutes of your scheduled appointment time.
- If you are not ready to submit your payroll at your regular time, we will take your payroll whenever you are ready.
- We will willingly accept and process any payroll submitted, even if it is unscheduled.
Submitting Your Payroll:
- We will provide you with the most professional and experienced service professionals to help expedite your payroll input.
- We will take every effort to insure the accuracy of your payroll input.
- We take all the extra time needed to help you through any employee changes or other questions you may have.
- We will process all payrolls submitted by 4:00 PM and deliver them at their scheduled time.
- We will confirm your next scheduled payroll and make any subsequent changes.
After Submitting Your Payroll:
- We will have your payroll delivered by the scheduled time or notify you of any delays.
- We will re-produce any payroll to correct any errors, at no cost to you.
- We will provide you with “World Class” customer service 100% of the time